IT Support · Troubleshooting · Networking

Philip Lynch

Junior IT support professional with hands-on experience in troubleshooting, user support, hardware setup, and SaaS administration. I pair CompTIA certifications with real-world technical problem solving and remote operations experience.

  • Target role: IT Support / Service Desk
  • Certifications: A+ · Network+ · Security+
  • Stackable: CIOS · CSIS
  • English (fluent) · French (strong)

Certifications

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What I bring

  • Strong fundamentals in Windows troubleshooting, networking, and security concepts.
  • Customer-facing support background (high-volume calls, documentation, escalation handling).
  • Hands-on technical operations: domains/DNS, SaaS administration, integrations, and troubleshooting.
  • Clear communication (English fluent, strong French proficiency).
Quick links: Resume for full work history, and Portfolio for technical projects.